Privacy policy

Privacy matters to us at Aqoustics. Find out what we do with your information.

Effective Date: 31/10/2023

Thank you for visiting our website. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom (UK). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we handle it.

Information We Collect

1.1 Personal Information

We may collect the following types of personal information from you via website contact forms:

a) Name: We collect your full name to personalize our interactions and improve our services.

b) Email Address: We collect your email address to communicate with you, provide updates, respond to inquiries, and deliver requested information.

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

a) IP Address: We may collect your IP address to analyze trends, administer the website, track user movements, and gather demographic information for aggregate use.

b) Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and collect information about your preferences. You can manage your cookie preferences through your browser settings.

Use of Information

We may use the collected information for the following purposes:

a) To provide and improve our services, products, and website functionality.

b) To respond to your inquiries, requests, or feedback.

c) To personalize your experience on our website, including the delivery of tailored content and advertisements.

d) To communicate with you and send you relevant updates, newsletters, and marketing materials, subject to your consent where required.

e) To monitor and analyze website usage, conduct research, and improve our website's performance and functionality.

f) To comply with legal obligations, resolve disputes, enforce our terms of service, or protect our rights, property, or safety, as required by applicable law.

Sharing of Information

We may share your personal information in the following circumstances:

a) With trusted third-party service providers who assist us in operating our website, conducting our business, and delivering services to you. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

b) When required by law, regulation, legal process, or government request.

c) In connection with a merger, acquisition, or sale of all or a portion of our assets. We will notify you before your personal information becomes subject to a different privacy policy.

d) With your consent or at your direction.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

a) Right to Access: You have the right to request access to the personal information we hold about you.

b) Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal information.

c) Right to Erasure: You can request the deletion of your personal information in certain circumstances, subject to applicable legal obligations.

d) Right to Restriction: You have the right to request the restriction of processing your personal information under certain conditions.

e) Right to Data Portability: You can request a copy of your personal information in a machine-readable format or have it transmitted directly to another data controller.

f) Right to Object: You can object to the processing of your personal information based on legitimate

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using details provided on our contact page.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: